Five Things to Look for When Search for Storage


November 8th, 2019

Five Things to Look for When Searching for Your Self Storage Facility

With so many choices regarding storage facilities in eastern NC, it can be difficult to find the perfect fit for you. Most facilities offer the same basic services, such as 24-hour access to your belongings or a variety of unit sizes. However, not all facilities offer personal customer service, extra security, or climate control. If you’re having trouble choosing a storage facility in your area, Extra Attic Self-Storage has five things you need to look for in order to make the right decision.

The last thing you should have to worry about when storing your belongings is security. This is one of the first questions you should always ask when searching for your facility. Extra Attic takes security very seriously, providing our customers with fully lit and fenced-in properties, 24-hour video surveillance, and coded gate access.

Customer service.
Self-storage companies are a dime a dozen, so it’s important that you find one that will be there for you when you need it most. When you choose to store your belongings with Extra Attic Self-Storage, you can expect the best and most personalized customer service experience in the industry. Our on-site managers are knowledgeable, outgoing and helpful. But our customer care goes beyond having helpful managers. We also provide electronic resources such as an online bill pay system, reservations, and storage tool calculators. We want to create a seamless experience for our customers to make their busy lives as simple as possible.

Climate Control.
In southeastern NC, where temperatures can exceed 100 degrees and humidity is prevalent almost all year long, climate-controlled units are essential. Sensitive items like wood furniture, antiques, and musical instruments can suffer from warping or cracking due to the constant change in temperature. Items like fine art, books, or important documents can also be damaged due to the constant roller coaster of temperature change. Climate-controlled storage units are kept at a consistent temperature that is above freezing and below 80 degrees. Not only that, but climate-controlled units have better air quality and provide an extra barrier from dust and debris.

If a storage facility’s pricing sounds complicated, you’re looking into the wrong place. Pricing should be made available up front, with no elaborate jargon or fine print. Extra Attic makes it easy to understand our set monthly prices, which are readily available on our website.

Community staples.
Our service doesn’t stop at our customers. Since the beginning, Extra Attic Self-Storage has been dedicated to giving back to the many communities we call home. Each of our self-storage facilities takes the time to sign on with local non-profit groups and charities. These include nearby church organizations, health and wellness support groups, and even expands to national communities like the American Cancer Society.

Extra Attic makes self-storage simple with so many locations to choose from, fair pricing, climate controlled storage units, and dependable security. You can rest easy knowing that your belongings are in a safe place without breaking the bank. If you’re ready to take the plunge into self-storage, we definitely recommend researching all of your options! And if you’d like to speak with an expert at any one of our locations, contact Extra Attic and find out what we have in store for you!